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Online Returns Policy
FAST SHIPPING
With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
If you are not happy with any items purchased via our website, under Consumer Contracts Regulations you have the right to return any unused products for a refund or exchange within 30 days.
When the customer sends an item back to the company (or, when the company arranges for collecting from the customer), the company will process the returned item then notify the customer via email of the refund. The refund will be issued within 3 - 5 working days of the product being received by us, it may then take an additional 3 - 5 working days for the refund to be paid into the customers account.
For items returned within the cooling off period...
*Faulty customised goods (or goods that have been altered in any way) will need to be returned for inspection as customisation may void your warranty and therefore faults may not be covered.
All products ordered from Team Cycles come with a full warranty which covers manufacturing faults and defects in workmanship. If you feel that your purchase has developed a fault, please contact our store for an assessment. To do this you will need proof of purchase.
If taking your product in store is not an option then please email our team on [email protected]. Please include photographs of your product (please keep below 20mb), your web order number (or copy of receipt) so we can immediately start to assess the issue.
In some cases, the manufacturer/supplier may require to see the item(s) before repair or replacement can take place. If this is the case, we will inform you and arrange how to do this. All used items being returned to us must be cleaned for hygiene purposes.
On receipt of your goods we will carry out a full inspection and contact you within three working days of receipt.
Finance
Team Cycles (North East) Limited acts as a broker and not the lender and offers finance from Secure Trust Bank PLC T/A V12 Retail Finance. Team Cycles (North East) Limited is authorised and regulated by the Financial Conduct Authority, Registration Number 623982. Not all products offered by Secure Trust Bank T/A V12 Retail Finance are regulated by the FCA. Subject to age, status and affordability, minimum spend applies.
Brand:Light And Motion
Code:EH8560727A
Introducing vya switch, purposely designed to give riders the peace of mind that they are distinctly recognizable from approaching vehicles. The 100 lumen output features light & motion's distinct safepulse beam pattern which provides a distinct pulse pattern with intermittent peaks to give motorists clear indication a cyclist is on the road. The horizontal layout takes visibility a step further by integrating a custom optic that throws light further to increase the beam visibility over a full 2km, ideal if riding on busy roadways. The vya switch adds to the current vya family by integrating a switch allowing multiple modes and a traditional on/off engagement button. When the ride is over the compact unit is removed from the seat post in seconds with a simple 1/4 turn and can be rapidly charged under 2 hours with the convenient direct usb blade. The ultimate in tail light capability, the new vya switch expands the vya family's proven safety features to keep cyclists safe.
Featuring:• dual modes: 100 lumen safepulse and 50 lumen constant on• safepulse proven to maximize visibility by aiding in a driver's depth perception of cyclist to safely locate and overtake while providing premium daytime visibility• engineered with exclusive bio-renewable overmolding technology• waterproof to 1 meter (when inserted in mount) for all-conditions reliability (ip67 rated)• usb mount receptor allows light to be mounted and removed from bike in seconds with a simple, secure 1/4 turn lock• innovative amber side lighting for increased visibility at intersections• direct usb charging without cables (fully charges in 2 hours)• ultralight, compact design• optional seat rail mount allows mounting higher on the bike for increased safety and convenient placement • safepulse runtime of 6 hours on a single charge• designed and assembled in california• backed by light & motion?S 2 year warranty and enhanced experience guarantee