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Klarna at Team Cycles

Words by Team Cycles

on 15/04/2021 14:56:34

SHOP NOW, PAY LATER WITH

KLARNA

We’ve teamed up with Klarna to give you a better shopping experience.

Safe and Secure

Klarna has strong anti-fraud controls in place to protect customers and prevent unauthorized purchases.

OPTION ONE:

PAY LATER

You can purchase products from Team Cycles today and not have to pay a single penny for up to 30 days after shipping.

OPTION TWO:

THREE INSTALMENTS

The first payment is collected with the order confirmation, then instalments 2 and 3 will be taken 30 and 60 days later.

Frequently Asked Questions

Don’t see your question here? Visit our FAQ page to find out more about using Klarna.

You can reach Klarna at https://www.klarna.com/uk/customer-service/ or by downloading the Klarna app.

  • Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. Klarna’s vision is to make shopping smoooth, adding value for consumers and retailers with unique payment options and superior customer experience.

  • With Pay in 30 days, you can pay for your order 30 days after shipping. If your Pay in 30 days request is accepted, Klarna will send you an email with payment instructions once your order is shipped. Just follow the link in the email to view your order or check your purchase in the Klarna app.

  • Klarna may run a soft credit search that does not affect your credit score and is only visible on your credit file by you and Klarna. Neither Klarna nor Team Cycles run credit searches that could impact your credit rating. This includes at the point of application, if a payment is missed, or if the outstanding balance enters a debt collection stage.

  • Financing gives you the option to start paying for your goods after you have received them.

    The first time you choose to buy with Financing, you will be asked to apply for a Klarna Account at the checkout phase. We will then carry out an affordability assessment. If you are approved we will then create your account.

    If you already have a Klarna account, the order amount of any purchases you make with the Financing option will be added to your total balance, provided the new purchase does not take you over your available credit limit.

    Payment information is processed securely by Klarna. All transactions take place via secure connections and are protected with the latest industry standard security protocols.

  • To use Instalments, you must be at least 18. Whilst this option is widely promoted, Instalments is subject to your financial circumstances. When choosing Instalments, our assessment will not affect your credit rating.

  • As soon as the merchant has accepted your cancellation/return, Klarna will cancel any future scheduled payments as well as refund any amounts due.

  • Unfortunately, all orders placed online with Klarna must be returned by post. We are unable to accept these returns in store.