Location: KIELDER Hexham, NE48 1ER
Sales and Workshop position available
We are looking for an enthusiastic and knowledgeable Sales or Workshop Specialist to join our team.
The ideal candidate will be responsible for delivering outstanding customer service, assisting customers with their purchasing decisions, and performing a range of bike maintenance and repair tasks. If you have a passion for cycling and enjoy working in a fast-paced, team-oriented environment, we’d love to hear from you!
Key Responsibilities:
Sales:
- Greet and assist customers with their biking needs.
- Provide expert advice on bike selection, components, and accessories.
- Maintain up-to-date knowledge of the latest bike models and industry trends.
- Handle sales transactions accurately and efficiently.
- Ensure the showroom is clean, organized, and visually appealing.
- Despatching of web orders and replying to queries.
Workshop:
- Perform bike maintenance, repairs, and custom builds to a high standard.
- Diagnose and troubleshoot mechanical issues.
- Assemble new bikes and conduct pre-delivery inspections
- Ensure all work is completed in a timely manner, meeting customer expectations.
Qualifications:
- Passion for cycling and in-depth knowledge of bikes and cycling products.
- Previous experience in bike sales and/or mechanical work is highly desirable.
- Strong customer service skills with the ability to engage and assist customers effectively.
- Excellent problem-solving abilities and attention to detail.
- Ability to work independently as well as part of a team.
- Flexible availability, including weekends and holidays. 5 day per week on a set rota basis.
- Basic computer skills for sales transactions and inventory management.
Benefits:
- Competitive salary based on experience. (23k-25k)
- End of Year Company Bonus Scheme (Paid before Christmas)
- End of year Christmas Party
- Employee discounts on bikes and accessories.
- Pension
- Holiday Allowance
- Opportunities for professional development and training.
How to apply: Interested candidates are invited to send their CV and a brief cover letter outlining their relevant experience and passion for cycling to [email protected]
