Team Cycles Delivery Details

Bespoke Bike Delivery (£19.99). Postcodes covered are NE/SR/DH/TS/DL.

Here at Team Cycles we offer a bespoke hand delivery service on any bike purchased above £2500 in value.

One of our trained qualified mechanics will expertly prepare your bike using a rigorous pre-delivery procedure.

We will make sure your bike is fully assembled and will be safety checked and ready-to-ride upon delivery.

Please see below for our delivery schedule, as this can sometimes depend on season and availability.


In stock orders – we aim to prepare your bike within 24 hours, and our aim is to deliver within 3 working days.

One of our Sales Advisors will be in touch shortly after placing your order to arrange this.

(Please make sure you fall into the postcode areas we deliver to: NE/SR/DH/TS/DL only)


Out of stock pre-orders

Due to the nature of how popular some of the models we sell are, please place your pre-order and we will be in touch as soon as possible to let you know an estimated date for delivery.

After we have prepared your bike to the highest standard, we will then be in contact to arrange a convenient time to hand deliver your new bike.

The following adjustments can be made when we arrive.

Suspension set up 

Saddle height 

Handlebar and controls adjustment.

Recomendations on tyre pressures, cleaning and maintance.

If you have had a road bike fit in store or prior to purchasing your new bike, please make us aware and provide the measurements while placing your order. We will then tailor your bike with this data when our mechanics build the bike.

For this all to work smoothly please make sure we have accurate contact details.

Please only select Bespoke Delivery if you live within one of these postcodes: NE, SR/DH/TS/DL.

Due to terms with our suppliers Whyte and Trek we will have to cancel and refund if you can't collect the bike from our store based in Gateshead if you live outside the postcodes we offer for our bespoke delivery service.


Please contact us on 0191 300 1590 if you have any delivery queries  



All stock orders will be dispatched on the same working day if placed before 13.00pm.(Excluding weekends, Bank Holidays and Public holidays)

You will be notified via email of any deliveries which fall outside of this time. Non-stock orders will be dispatched within 2-4 working days, excluding weekends. There are potentially some occasions when this is not possible and we will notfiy you as soon as possible.

We currently only deliver within the United Kingdom.

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    United Kingdom (Great Britain)
  • United Kingdom (Great Britain)
    • Standard Delivery Aerosols/Heavy items
      • For orders weighing between 30kg -40kg Delivery Charges
        • £9.99
    • Next working day delivery instock items only (Excludes BIKE DELIVERY)
      • For orders weighing between 30kg -40kg Delivery Charges
        • £5.99
    • Bespoke Bike delivery within postcodes (NE/SR/DH/TS/DL Only)
      • For orders weighing between 30kg -40kg Delivery Charges
        • £19.99
    • Kickr Bike delivery
      • For orders weighing between 30kg -40kg
        • £120.00
      • For orders weighing between 0kg -30kg
        • £120.00
      • For orders weighing between 40kg -50kg
        • £150.00
    • Standard delivery 2-3 working days (Excludes BIKE DELIVERY)
      • For orders weighing between 30kg -40kg Delivery Charges
        • £2.99 Spend over £0, delivery is £2.99
        • FREE Spend over £50, delivery is FREE