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Team Cycles Delivery Details

Team Cycles Delivery Information

Premium Tracked Bike Delivery Service

This is our most frequently used bike delivery service.

Before your bike leaves us, one of our mechanics will complete a full PDI (Pre-Delivery Inspection). This includes setting up and checking the brakes, gearing, all bolts and fixings, along with any required E-Bike diagnostics where applicable.*

Your bike will then be carefully prepared for transport and securely repacked in a large bike box with additional protective packaging to help keep it safe in transit.

When your bike arrives, a small amount of final assembly will be required. This will normally include fitting the pedals, aligning the handlebars and, in some cases, fitting the front wheel.

We use DPD as our main courier. Once your bike has been prepared and dispatched, you will receive an email containing your full invoice details and tracking information.

You can then track your bike from the moment it leaves Team Cycles through to delivery, which is normally within 1-2 working days from dispatch.

Due to the high number of bikes currently being sold, please check your basket for the most accurate dispatch and estimated delivery date.

Please Note: We currently only deliver within the United Kingdom.

*Kids Bikes, Cargo Bikes, Folding Bikes and some Cube Bikes will require further set up - if you are unsure, please email us on [email protected].

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Need Help?

How To Build Your New Bike

Bought a new bike? Watch our quick YouTube setup guide to make sure everything is correctly adjusted and ready before your first ride.

Please note: This setup video is not applicable to Kids Bikes, Cargo Bikes, Smart Bikes and some Cube Bikes.

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Buying guide

In-Stock Orders

All in-stock parts, accessories and components ordered before 2:00pm on a weekdaywill normally be dispatched the same day. This excludes weekends, Bank Holidays and Public Holidays.

If there is any delay to your order or it falls outside of the expected dispatch time, we will let you know by email.

Buying guide

Out of Stock Orders

Items that are not currently held in stock will be dispatched as soon as we receive them from the supplier. This is normally within 2-4 working days, excluding weekends, although supplier or courier delays can occasionally mean this takes longer.

If you would like to check availability or get a more accurate estimated delivery date before placing your order, please contact our team.

Buying guide

Pre-Orders

Most of our bikes, along with a select range of parts, accessories and components, can still be available to pre-order even when the product listing is showing as out of stock.

If the item you are looking for is currently unavailable online, please contact [email protected] and our team can check supplier availability, expected lead times and whether the item can be secured for you.

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