Team Cycles Privacy Policy & Cookies

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Definitions and Interpretations

1. In this privacy policy, the following definitions are used;

Definition

Definition

Data

Collectively all information that you submit to Team Cycles via the website

Data Protection Laws

Any applicable law relating to the processing of personal data, including but not limited to GDPR, and any other national laws, regulations for as long as GDPR is effective in the UK.

Team Cycles, We or Us:

Team Cycles a company incorporated in England and Wales with reg no 8447502 whose registered office is at Studio 11B, Second Avenue, Team Valley, Gateshead, NE110NF.

User or You:

Any third party that accesses the website and is not either (1) employed by Team Cycles (2) Engaged as a consultant or otherwise providing services to Team Cycles and accessing the website in connection with provision of such services.

Website:

The website that you are currently using www.teamcycles.com and any sub domain of this site, unless expressly excluded by their own T&Cs.

2. In this policy, unless the context requires a different interpretation;
a) The singular includes plural and vice versa.
b) References to sub clauses, clauses, schedules or appendices are to sub clauses of this privacy policy.
c) A reference to a person includes companies, gov entities, trusts and partnerships.
d) Including is understood to mean including without limitation.
e) Reference to any statutory provision includes any modification or amendment
f) The headings and subheadings do not form part of the policy.

Scope of the Privacy Policy

3. This policy applies only to the actions of Team Cycles and users with respect to this website. It does not extend to any website that can be accessed from this website including, but not limited to, any links we provide to social media.

4. For purposes pf the applicable data protection laws, Team Cycles is the ‘Data Controller’. This means Team Cycles determines the purposes for which and the manner in which your data is processed.

How we collect Data

5. We collect data in the following ways

a) Data is given to us by you

b) Data is collected automatically

Data is given to us by you

6. Team Cycles will collect your data in a number of ways for e.g.

a) When you contact us through the website, by telephone, post or email in each case, in accordance with this privacy policy.

Data that is collected automatically

7. To the extent that you access the website, we will collect data automatically, for e.g.

a) We automatically collect some information about your visit to the website. This info helps us make improvements to the website content and navigation and includes your IP address, the date, times and frequency with which you access the website and the way you use and interact with its content.

Keeping Data Secure

8. We will use technical and organisational measures for safeguarding your data, for e.g.

a) Access to your account is controlled by a password and username that is unique to you

b) We store data on secure servers

9. Technical and organisational measures include measures to deal with any suspect data breach. If you suspect any misuse, loss or unauthorised access to your data, please let us know immediately by contacting us via this email address; sales@teamcycles.org

 

10. If you want detailed information on how to protect your information from Fraud please visit https://www.getsafeonline.org/

Data Retention

11. Unless a longer retention period is required or permitted by law we will only hold your data on our system for the period necessary to fulfil the purposes outlined in this policy or until you request the data be deleted.

12. Even if we delete your data, we may persist on backup or archived media for legal, tax or regulate purposes.

Your Rights

13. You have the following rights in relation to your data;

a) Right to access- the right to request copies of the information we hold about you at any time, or that we modify update or delete such info. If we provide you access to the info we hold about you we will not charge for this, unless your request is excessive where we are legally permitted to do so. We may refuse your request, if we do we will tell you why.

b) Right to correct- The right to request your data is rectified if it is inaccurate or incomplete.

c) Right to Erase- the right to request we delete or remove your data from our systems.

 

d) Right to restrict- the right to block us from using data or limit the way we can use it.

e) Right to data portability- the right to request that we move, copy or transfer your data.

f) Right to object- the right to object to our use of your data. Including where we use it for your legitimate interests.

14. To make enquires, exercise any of your rights set above, or withdraw your consent to the procession of your data (where consent is our legal basis for processing your data) please contact us via email; sales@teamcycles.org

15. If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the relevant data protection authorisation; ICO- www.ico.org.uk

16. It is important that the data we hold on you is accurate and correct. Please keep us informed if your data changes during the period for which we hold it.

Links to other Websites

17. This website may from time to time, provide links to other websites we have no control over, we are not responsible for the content of these sites.

General

18. You may not transfer any of your rights under this policy to any other person. We may transfer our rights under this policy where we reasonably believe your rights will not be affected.

19. If any court finds that any provision of this policy is invalid, that provision will be deemed to be deleted and the validity of the other provisions will not be affected.

20. Unless otherwise agreed, no delay act or omission by a third party in exercising any right or remedy will be deemed a waiver of that or any other right or remedy.

21. This agreement will be governed by and interpreted according to the Law of England and Wales.

 

 

Changes

22. Team Cycles reserves the right to change this policy as we may deem necessary from time to time or as required.

Contact sales@teamcycles.org for any enquires.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Our Website Cookies Policy

A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.


Our use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
- analysing anonymised data to help us understand how people interact with govt services so we can make them better

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

There are two types of cookie you may encounter when using Team Cycles :

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies' internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.


First party cookies

*Team Cycles uses cookies in several places - we've listed each of them below with more details about why we use them and how long they will last.

We will endeavour to let you know before we store a cookie on your computer.

Our Own PERSISTANT cookies

Name Purpose Typical content
_Session This cookie speeds up your experience on our website if you visit us more than once by remembering key information if you have set your browser to allow it. For example your username when logging in, or your preferences when browsing our website. It is an anonymous customer ID cookie, so we do not save any specific data about you at all, just a unique _Session reference number

Cookies set by Team Cycles website

Name Purpose Expires
ASP.NET_SessionId
HttpReferer
Referer
dd_object
These only last for the session (visit) to our website, and help with your movement through the website, and also let us know if you have visited from a 'Referer' i.e. another website where we may have a link, or an article about us. Expires on exit

Third party cookies

We use a number of suppliers who may also set cookies on their websites' on its behalf. Team Cycles do not control the dissemination of these cookies. You should check the third party websites for more information about these.

Provider Name Purpose More Info
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. They do not contain any personally identifiable information. Google Privacy policy
Add This _atuvc The _atuvc cookie is created and read by our JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis. Add This privacy

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

You can use the settings of your browser to block, or delete cookies as you wish. Do please note that blocking cookies may slow down your experience on our website, or cause issues with placing an order, as cookies are often required to help with a smooth checkout process!

If you have any questions about our cookies policy or feedback please contact us on 0191 300 1590 or via our contact us page link at the top of the page.